Frequently Asked Questions

Door To Store is an on site storage unit hire service that delivers secure storage units directly to a customer’s property or site, assembles them on location, and collects them when no longer needed. Door To Store positions this as an alternative to travelling to an off site self storage facility.

Door To Store delivers a storage unit to the customer’s property or site and assembles it on location. The unit stays in place for the hire period and is dismantled and collected once it is empty and no longer required.

Door To Store is suitable for homeowners, contractors, insurers, lift and elevator companies, builders, event organisers, facilities teams and other customers who need secure temporary storage on site.

Yes. Door To Store is an alternative to traditional self storage because the storage unit is delivered to the customer’s location instead of requiring repeated trips to a storage facility. This gives easier on-site access and reduces extra loading, unloading and travel.

Door To Store storage units are delivered in sections and assembled by hand on site. This can make them more suitable for locations where access is tighter or where a traditional shipping container delivery would be less practical or not possible.

Door To Store storage units can often be placed on driveways, patios, rear gardens, commercial yards, managed sites and other suitable on-site locations. A firm, semi-level surface is preferred, but suitability depends on access and ground conditions.

Yes, in many cases. A driveway is one of the most common places for a Door To Store storage unit, provided there is suitable access and enough space for safe installation and use.

Yes, in many cases. Rear gardens are a common location for Door To Store storage units, provided there is enough access and the ground is suitable for installation. We need a minimum height clearance of 2150mm for access

Door To Store needs a clear and suitable access route to safely deliver and assemble the unit on site. The route should be free from obstacles such as low branches, narrow gates, tight turns or anything else that could affect installation. A minimum height clearance of 2150mm is required.

Often, yes. Because Door To Store units are modular and assembled by hand on site, they can often work in locations where access is more restricted than it would be for a traditional shipping container.

Door To Store storage units are available in a range of sizes starting from 2m x 2m, with larger modular options available depending on the amount of storage needed.

Door To Store storage unit hire is charged weekly, with billing issued every four weeks. There is also a charge for delivery, assembly, dismantling and collection, and longer-term hire discounts may be available.

The minimum hire period is four weeks. After that, hire can continue for as long as needed until the storage unit is no longer required and collection is arranged.

No fixed maximum hire period applies. Door To Store storage units can be hired for short-term or long-term use, depending on the customer’s needs.

Yes. Longer-term storage discounts may be available depending on the length of hire.

In most cases Door To Store require a minimum of 7 days notice, however Door To Store can sometimes work at short notice, subject to availability. For urgent projects, it is best to get in touch directly with the installation address, required unit size and preferred delivery date.

Door To Store is based in Luton, Bedfordshire and covers a wide surrounding area. Customers outside the immediate area can still get in touch to check availability and delivery options.

Yes. Door To Store storage units are designed to be very secure. They are bolted together from the inside and fitted with two sets of double deadlocks on the door. Customers are responsible for locking the unit correctly and arranging any insurance needed for the unit and its contents.

Yes. Door To Store storage units are designed to be weatherproof and help protect stored items from normal outdoor conditions. For moisture-sensitive items such as sofas, mattresses or fabrics, added condensation protection may also be recommended.

In most cases, no. Door To Store units are temporary, non-fixed and removed when no longer needed, so planning permission is not usually required. If a unit is staying in place long term or is being installed at a sensitive site, it is best to check with the local planning authority.

Planning permission may be needed if a unit is being kept in place long term, is on a sensitive site, or is located in a conservation area or at a listed property. If there is any doubt, the local planning authority should be contacted before installation.

No. Customers are responsible for insuring both the storage unit if necessary and its contents during the hire period. It is always best to check with an existing insurer to confirm what cover is in place.

Yes. Door To Store is a practical option during home renovations when furniture, belongings or materials need to be stored securely on site.

Yes. Door To Store storage units are suitable for businesses, contractors and site-based teams that need secure temporary storage for tools, materials, stock or equipment.

Yes. Door To Store can be used during insurance claims and reinstatement works when household contents or other items need to be stored safely on site while repairs are carried out.

Yes. Door To Store storage units can be used for events, festivals, temporary venues and other short-term projects where secure on-site storage is needed.

Yes, in many cases. Because Door To Store units are modular, extra space may be added later or an additional unit may be supplied if storage needs increase.

Yes. Hazardous, flammable, toxic, illegal, stolen, perishable and other unsuitable items must not be stored in the unit.